FREE DELIVERY ON ALL UK ORDERS OVER £100
We aim to dispatch all items within 3-5 working days. Orders will be sent out by recorded First Class Mail. Orders under £100 will incur a £4.95 shipping charge. Postage for Bloomers' orders will incur a charge of £2.95. If you have any specific delivery enquiries please contact us at: email@example.com
We hope that you will be very happy with your Clary and Peg order, but if for any reason you are not, you are entitled to a full refund up to 14 days from the dispatch of goods. Please email us at firstname.lastname@example.org to confirm the return. The returned products must be new and in perfect condition. Items that have been worn or customer damaged cannot be refunded or exchanged.
All return items should be sent to:
Clary & Peg
40 Chailey Street,
London E5 0RX
We strongly advise that you use a signed for postal service/courier to return the item as we are unable to refund for any orders which get lost in the post and that you keep your proof of posting documents until we confirm that we have received the item.
Once the item has been approved for return and received by us, we will refund the original debit/credit card for the sum paid.
Subject to stock availability, we will exchange items that are returned to us within 14 days of dispatch. The new item will be shipped to you after the returned item has been received by us and checked. Please reconfirm the delivery address for exchange items via email to email@example.com.
In cases where we are unable to provide an exchange, we will offer you a choice of a credit or a refund.
We offer delivery to a wide range of international destinations. Postage is free for orders over £150 and £15 for smaller orders on all international destinations. We do not offer free exchanges on international purchases. If you would like to exchange an item this will incur an additional £15 shipping fee.